We do care about our customers and we make sure to take good care about the goods you purchase in the whole process from our facilities to your home.
The delivery time is divided in two parts:
- Order processing and handling – we do verify and quality check every order within 24h from receipt. The order is then sent to the manufacturer, who will take an additional 2-5 days to have it ready for delivery.
- Shipping – the time it takes from when the item leaves our warehouse to its destination. International shipping can take up to 30 business days. In most of the cases, though, you can expect your product in 7 to 15 business days, though shipping times may vary. See below for details.
- We offer free worldwide shipping, we can reach most countries and islands of the world. However there are a handful of locations we cannot ship to. In case of doubt, contact us prior placing your order so we can offer the best shipping solution for you. If you need express postage on your items, please contact us prior to your order so we can give you a quotation.
- We use different suppliers to guarantee that you get the best deals, therefore, it can be the case that your order arrives in multiple packages, even though we do our best group our deliveries as much as possible.
- We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
- We issue a tracking number for each order.
Order verification: up to 24h
Production or Sourcing Time: 2-7 Days
Shipping: Shipping time varies by location. These are our estimates:
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
These estimates don’t include our 2-5 day processing time.
IF you need your items to be express posted due to having an event etc please contact us and we will arrange an additional invoice for this and process your order as per requested.
In most cases we will be shipping our orders with the expedited shipping so they arrive faster, yet in some cases, they may take a bit longer to arrive (black Friday, Christmas, or big promotions, free items give aways, etc are some examples on the delayed delivery that may happen).
For further questions, do not hesitate contacting us!